Veru Inc. and its subsidiaries, including The Female Health Company Ltd. (UK), The Female Health Company Plc (UK), The Female Health Company Malaysia SDN.BHD (Malaysia) and Aspen Park Pharmaceuticals, Inc., ("Veru", "we" or "us") respects the privacy of every individual who visits our sites or responds to interactive advertising.
We are strongly committed to protecting the privacy of our customers and visitors and the confidentiality of your personal information.
We also inform you of your options if you do not want your personal information collected or shared when you visit our sites or advertisements.
What Websites Does This Policy Apply To?
The Veru Privacy Panel is responsible for ensuring that this notice is made available to data subjects prior to Veru collecting and processing their personal data.
All employees of Veru and its subsidiaries who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to processing of their personal information is obtained.
Personal Information We Collect
You may be asked to provide personally identifiable information on the Website, which may include your name, postal address, telephone number, credit card number (if you are seeking to purchase any products) and e-mail address. Veru may also collect medical information, prescriptions, and medical insurance information in order to provide you with services and products.
This information can be gathered when feedback or e-mails are sent to Veru, when you register for services, when you make purchases via the Website, or when responding to questions or requests regarding insurance coverage. Users should be aware that emails are not secure and is not a private method of transmission. Therefore, please do not send confidential information through emails.
You may also provide us with other information, including information you provide by filling out forms on the Website, records and copies of your correspondence (including e-mail addresses) if you contact us, details of transactions you carry out through the Website and of the fulfillment of your orders, and your search queries on the Website.
Information Collected Automatically & Cookies
We do employ the use of “cookies” when you log your IP address (the internet address of your computer) by accessing any portion of this website to tell us which parts of the Website you visit and how long you spend there. We use third party providers, such as Google Analytics, to track the state and/or country you are accessing the internet from, the date and time you visited and the type of computer, operating system and Web browser you are using. We may also aggregate the information (as noted below).
Your browser supplies us with this information. We use this information from our server logs to learn more about our visitors, improve our Website, and to personalize your experience on the Website. The information helps us identify overall usage patterns and trends on the site. Many browsers allow you to turn off cookies if you do not want them on your computer. However, some parts of our Website may not function without cookies enabled.
Veru may take personal and/or business information and aggregate data so that it is anonymized and no longer personally identifiable. Veru may use this information to enhance the features of the Website and its services; and Veru may publish the information or sell or license this aggregated information to third parties. Veru will take reasonable precautions to ensure that such aggregated information does not contain any confidential or otherwise identifiable data that could be used to identify its source.
Use and Disclosure of Information
If you submit personal and/or business information to Veru, we may use this information to respond to your inquiries or provide various products, information and/or services to you.
Veru will not sell your name, address, e-mail address or other personally identifiable information to any other organization unless you expressly agree at the time you submit information to Veru (typically by checking a box indicating your consent).
We may disclose your personal information to our subsidiaries and affiliates, contractors, service providers, insurers, physicians, medical providers and other third parties we use to support our business such as a credit card processing service provider; and to a successor entity in the event of a merger, divestiture, restructuring, joint venture, reorganization, dissolution or other sale or transfer all or a part of Veru's assets.
We may also disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary or appropriate to:
(a) satisfy a legal order or comply with legal process;
(c) otherwise defend the rights of Veru or its affiliates or business partners; or
(d) protect the rights, property or personal safety of Veru employees, agents, affiliates, business partners, customers or Website users.
Our Website has reasonable technical, physical and organizational security measures in place to protect against the loss, misuse or alteration of information under our control. We cannot guarantee that unauthorized third parties will never be able to defeat those security measures. Although we cannot guarantee that our systems are 100% secure 100% of the time, we periodically update our technology in order to improve the protection of customer information.
Veru takes reasonable steps to ensure that the information we collect and process is only used for its stated use, is accurate, up-to-date and complete, and is limited to the information required to carry out the indicated processing and only for as long as necessary to fulfil the purpose for which we collected it, except if otherwise required by law.
At any point while we are processing your personal information, you have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct information that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances you can ask for the information we hold about you to be erased from our records.
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
- Right of portability – you have the right to have the information we hold about you transferred to another organization.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling – you also have the right to object to being subject to the legal effects of automated processing or profiling.
- Right to submit a complaint to a supervising authority: in the event that Veru refuses your request to access your personal information, we will provide you with a reason why. You have the right to complain in the manner below.
You can make a request to access, erase, or modify your personal information by contacting us as described below.
Processing in the United States
Consent and Removing or Updating Personal Information
Veru has no intention of collecting any personally identifiable information from individuals under thirteen years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the email address or phone number listed below if you would like this information deleted from our records.
In the event that you have questions or concerns about how your personal information is being processed by Veru (or an associated third parties) please contact us at the location identified below and we will seek to answer your questions or resolve your concern. If you have an unresolved concern or complaint, you have the right to lodge a complaint directly with the supervisory authority (Information Commissioner’s Office) and with Veru data protection representatives.
Governing Law and Jurisdiction
Our Privacy Panel Can Be Contacted At:
4400 Biscayne Blvd.
Miami, Florida 33137-3212
Last modified: 29th May, 2018